Privacy & Cookie Policy
Last updated: 29 June 2026
Reflective Mindset Therapy ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect through our website, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Reflective Mindset Therapy provides professional psychological therapy services for adults.
When you contact us through our website, email or telephone, we collect the information you choose to provide, such as your name, email address, telephone number and the details of your enquiry. We use this information solely to respond to your enquiry, provide information about our services, or arrange an initial consultation.
If you choose to subscribe to our newsletter or join our mailing list through our website, we will collect and securely store your email address so we can send you newsletters, updates, resources and other marketing communications. You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Our website also collects limited technical information, including your IP address, browser type, pages visited and general usage data. This helps us improve the performance and security of our website. We use cookies to enable essential website functions and, where applicable, to collect anonymous website analytics.
Your personal information is stored securely and will not be shared with third parties unless required by law or where you have given your consent (for example, if collaboration with another healthcare professional is appropriate).
If you become a therapy client, information relating to your treatment will be managed in accordance with our separate Client Privacy Notice, which will be provided before therapy begins.
Under the UK General Data Protection Regulation (UK GDPR), you have the right to request access to the personal information we hold about you, ask for inaccurate information to be corrected, request that your information is deleted where appropriate, restrict or object to how your information is used, or withdraw your consent where processing is based on consent.
If you would like to exercise any of these rights or have any questions about how your information is handled, please contact us at reflectivemindsettherapy@gmail.com.
If you are unhappy with how your personal information has been handled, you have the right to make a complaint to the Information Commissioner's Office (ICO) at www.ico.org.uk.
This policy may be updated from time to time, and any changes will be published on this page.